Virtual Assistance
Several Students Services offices and departments are here to support you with “live chat” options for students wishing to connect with a staff member. Below is a list of campus support services and the best way to connect with each virtually.
When you select a service below during the hours listed, you will be put into a waiting room and a staff member will be with you shortly.
This is a great way to get the support you need while our services operate remotely in response to COVID-19. You can also visit individual office and department webpages for additional contact options, including email and phone calls.
Advising
Chat now (livechat)
Live Chat Hours:
9/14-9/18 from 11 AM-1 PM
9/21-9/25 from 11 AM-2 PM
9/28-10/2 from 11 AM-2 PM
Web: northseattle.edu/advising
Hours: https://northseattle.edu/advising/advising-hours-operation
eLearning
Web: https://elearning.northseattle.edu/current-students/student-support-during-campus-closure
Equity & Welcome Center
Web: northseattle.edu/equity-diversity-inclusion
Financial Aid
Chat now (Live Chat)
Email: NSCCfinancialaid@seattlecolleges.edu
Web: northseattle.edu/financial-aid
Phone: 206-934-3688 (Mon to Thurs, 9am to 3pm)
IT Help Desk
The IT Help Desk is the first point of contact for students needing assistance with technology. Services include support for classroom and lab technology, email services, WiFi, computer software and support.
Chat now / Help desk form
Email: ITHelp@seattlecolleges.edu
Web: itservices.seattlecolleges.edu/contact-it-help-desk
New Student Services
For assistance with Steps to Apply, Enroll, General questions, Campus referrals, or Student Recruitment and outreach.
Zoom Dates (Tuesdays, Wednesdays & Thursdays Only):
9/15, 9/16, 9/18, 9/23, 9/24, 9/25
Zoom Hours:
9:00am – 1:00pm
Connect Now (Zoom)
Chat now (Live Chat)
Email: InfoNorth@seattlecolleges.edu
Web: northseattle.edu/admissions/steps
Registration
ARRC is offering one-on-one assistance via Zoom for the following areas: registration, transfer credit evaluation, transcript requests, and issues related to adding, dropping and withdrawing. No RSVP or appointment required. International students are encouraged to reach out to IPAdmissions@seattlecolleges.edu for assistance.
Zoom Dates and Hours
|
Monday September 19th Thursday September 17th Monday September 21st Thursday September 24th Saturday September 26th Monday September 28th |
Tuesday September 29th Wednesday September 30th Thursday October 1st Monday October 5th Thursday October 8th |
Email: arrc@seattlecolleges.edu
Web: northseattle.edu/admissions-aid/registration
Student Media Center
Student Media Center (SMC) offers limited media equipment lending services and virtual media production assistance including presentations, recording, and media software access/use.
Email: NSCMediaCenter@seattlecolleges.edu
Phone: 206-934-0070 (Mon to Thur, 9 am to 6 pm)
Web: northseattle.edu/student-media-center
Tutoring Center
The Tutoring Center can answer questions regarding tutoring services and connect students with tutors to help support them in their classes.
Connect Now
Email: Daniel.Tarker@seattlecolleges.edu
Web: northseattle.edu/tutoring
Workforce Education
The Workforce Education Office can help you enter or reenter the workforce through career training, financial aid assistance, job placement assistance and academic planning.
Chat Hours: Rotating
Zoom Hours: Wed from 1-4
Email: nworkforce@seattlecolleges.edu
Web: https://northseattle.edu/workforce-education
Please note: FERPA requires North Seattle College to verify a student's identity if we are required to access a student's account to provide information. We can then answer questions regarding admissions, registration, and financial aid upon identity verification.