Virtual Assistance

Several Students Services offices and departments are here to support students that would like to connect with a staff member. Below is a list of campus support services and the best way to connect with each virtually.  

When you select a service below during the hours listed, you will be put into a waiting room and a staff member will be with you shortly.  

This is a great way to get the support you need while our services are operating remotely. You can also visit individual office and department webpages for additional contact options, including email and phone calls.

Please note, effective Nov. 6, Student Services offices will be closed on Fridays at noon for ctcLink statewide technology conversion training.


Admissions and Enrollment Assistance

For assistance with applications, enrollment steps and general questions about North Seattle College.

Start College Now Sessions

Zoom Dates and Hours
Tuesdays, Wednesdays & Thursdays Only:
Noon to 1:30 pm

Sessions cancelled Thursday, May 20th & June 1 - 4 (Tue - Thurs)     

Connect Now (Zoom)



Summer/Fall Quarter Registration Extended Live Chat Hours:
Monday, May 17 – Wednesday, May 19: 9:00am-1:00pm and 2:00pm-3:00pm
Monday, May 24 – Wednesday, May 26: 9:00am-1:00pm and 2:00pm-3:00pm
We return to our Regular Hours starting Thursday, May 27

Live Chat Hours:
Monday - Thursday, 10:00am - 1:00pm
Friday, 10:00am - 12:00pm

Live Chat cancelled Wednesday, May 12: 10:00am – 12:00pm

Chat now (livechat)

Phone: Leave a voicemail with your advisor or with the Front Desk: (206) 934-3658
Appointments and Zoom Drop-in:


Due to the continued impact of COVID-19, the North Seattle College Bookstore will remain closed to the public until further notice. Textbook rental returns are available by mail, and textbooks can be ordered online. Learn more.





Equity & Welcome Center


Financial Aid 

Chat now (Live Chat)

Live Chat Hours:

  • Monday & Wednesday: 9 am to 3 pm
  • Tuesday & Thursday: 11 am to 2 pm

Appointments: Please request via email at
Phone:  206-934-3688  (Monday through Thursday, 9 am to 3 pm)

IT Help Desk 

The IT Help Desk is the first point of contact for students needing assistance with technology. Services include support for classroom and lab technology, email services, WiFi, computer software and support. 

Chat now / Help desk form 


ARRC (Admissions, Registration, Records and Credentials) is virtual assistance sessions via Zoom for the following areas: registration, transfer credit evaluation, transcript requests, and issues related to adding, dropping, and withdrawing. No RSVP or appointment required.

International students are encouraged to reach out to for assistance.

Zoom Dates and Hours

April 5 through April 16, 2021 (First 2 weeks of Spring Quarter)
Monday-Thursday: 1-4 pm
Friday: 9 am to noon

Connect Now (Zoom)

Email and Online Contact Forms:
Records –
Credentials –

Student Media Center 

​Student Media Center (SMC) offers limited media equipment lending services and virtual media production assistance including presentations, recording, and media software access/use. 
Phone:  206-934-0070 (Monday through Thursday, 9 am to 6 pm)

Tutoring Center 

The Tutoring Center can answer questions regarding tutoring services and connect students with tutors to help support them in their classes.

Connect Now

Veterans & Military Services

Phone:  206-934-7309  Voicemails are generally returned in 1-2 business days
Student Veteran Club and Lounge Email:

Workforce Education 

The Workforce Education Office can help you enter or reenter the workforce through career training, financial aid assistance, job placement assistance and academic planning.

Chat Live    Chat now (Zoom)

Chat Hours: Rotating
Zoom Hours: See below or view this schedule.
Workforce Education General Questions Drop-in Hours: Wednesdays 2-3 pm.
Workforce Advising: Wednesdays 3-4 pm.
Employment Security Questions Drop-in Hours: Every other Wednesday from 1-2 pm.


Please note: FERPA requires North Seattle College to verify a student's identity if we are required to access a student's account to provide information. We can then answer questions regarding admissions, registration, and financial aid upon identity verification.