Virtual Assistance

Several Students Services offices and departments are here to support you with “live chat” options for students wishing to connect with a staff member. Below is a list of campus support services and the best way to connect with each virtually.  

When you select a service below during the hours listed, you will be put into a waiting room and a staff member will be with you shortly.  

This is a great way to get the support you need while our services operate remotely in response to COVID-19. You can also visit individual office and department webpages for additional contact options, including email and phone calls.

Please note, effective Nov. 6, Student Services offices will be closed on Fridays at noon for ctcLink statewide technology conversion training.


Live Chat Hours: 
Monday-Thursday 10AM-1PM*
Friday 10AM-12PM*
*Not available January 18th or 29th
Chat now (livechat)

Phone: Leave a voicemail with your advisor or with the Front Desk: (206) 934-3658
Appointments and Zoom Drop-in:





Equity & Welcome Center


Financial Aid 

Chat now (Live Chat)

Live Chat Hours:

  • Monday & Wednesday: 9am to 3pm
  • Tuesday & Thursday: 11am to 2pm

Appointments: Please request via email at
Phone:  206-934-3688  (Monday through Thursday, 9 a.m. to 3 p.m.)

IT Help Desk 

The IT Help Desk is the first point of contact for students needing assistance with technology. Services include support for classroom and lab technology, email services, WiFi, computer software and support. 

Chat now / Help desk form 

Admissions and Enrollment Assistance

Outreach and Admissions

For assistance with steps to apply, enroll, general questions, campus referrals, or student recruitment and outreach.

Start College Now Sessions

Zoom Dates and Hours (Tuesdays, Wednesdays & Thursdays Only): 

No sessions will occur for the following dates: 2/16, 2/17 or 2/18

Zoom Hours:
12:00 p.m. – 1:30 p.m.
Connect Now (Zoom) 

Chat now (Live Chat)


Admissions, Registration, Records and Credentials is virtual assistance via Zoom for the following areas: registration, transfer credit evaluation, transcript requests, and issues related to adding, dropping and withdrawing. No RSVP or appointment required. International students are encouraged to reach out to for assistance.

Zoom Dates and Hours

Tuesday January 5th

Wednesday January 6th

Thursday January 7th

Connect Now (Zoom)


Student Media Center 

​Student Media Center (SMC) offers limited media equipment lending services and virtual media production assistance including presentations, recording, and media software access/use. 
Phone:  206-934-0070 (Monday through Thursday, 9 a.m. to 6 p.m.)

Tutoring Center 

The Tutoring Center can answer questions regarding tutoring services and connect students with tutors to help support them in their classes.

Connect Now

Veterans & Military Services

Phone:  206-934-7309  Voicemails are generally returned in 1-2 business days
Student Veteran Club and Lounge Email:

Workforce Education 

The Workforce Education Office can help you enter or reenter the workforce through career training, financial aid assistance, job placement assistance and academic planning.

Chat Live    Chat now (Zoom)

Chat Hours: Rotating
Zoom Hours: 2-3 p.m., Monday through Friday
Workforce Advising: Wednesdays from 3-4 p.m.

Please note: FERPA requires North Seattle College to verify a student's identity if we are required to access a student's account to provide information. We can then answer questions regarding admissions, registration, and financial aid upon identity verification.