Counseling Resources during Covid-19 Distancing/Student Remote-Learning

Spring Quarter 2020

Emergency, Crisis, Health, Behavioral /Mental Health

Phone 911 in situations of life-threatening emergency.

King County Crisis Connections provides 24 hours, professional assistance via their Crisis line 866 427-4747 (866 4CRISIS).  Crisis Connections is designed to provide spatially-distant people with accessible and effective evaluation and intervention and rapid connection with health, behavioral/mental health, human service resources.

Public Health Seattle and King County  Comprehensive medical, dental, behavioral/mental health services. 

King County Community Resources Online  “or phone 2-1-1.  provides “the most up-to-date and comprehensive database of health, mental health and human services available for all of Washington State.”

NSC CARE Team: NSC Employees wanting to report concerns or seek support about how best to assist students should complete a Student Conduct Behavioral Intervention Form.

Academic Success Skills, Career and Major Identification

Online Success Tips for Students in the Time of Covid-19 Thursday 4/23/20 at noon and Well-Being and Productivity in the Time of Covid-19, Thursday 4/30/20 at noon. Counseling/Student Learning Center sponsored Zoom workshops. Register through SLC Online Services via Zoom .The workshops will be recorded and available to NSC students and employees through the SLC Canvas page and SLC our website under workshops.

Tele-consulting with a Counseling faculty member, about academic success skills, is available for currently enrolled students.  Discussion topics include: time and stress management, procrastination; completing assignments and enhancing study skills.  To schedule a tele/distance-appointment, please email    Academic success strategies also are provided at

HDC100. 02: Personal Evaluation and Career Planning (2 credits ) helps students identify their career interests, college majors and develop skills to meet their goals.  Spring 2020 , HDC100.02 begins the 3rd week of the quarter and is accepting students until May 8.  For permission to enter HDC100, email instructor jenny.mao@seattlecolleges,edu.  Career identification assistance also is provided at

Counseling faculty members will respond by brief email to questions about student academic success skills, selecting a major or locating resources.  Email both and  and/or   Please note that email is an insecure medium and confidentiality cannot be assured.

Other Resources  Website used by UC Berkeley and other major universities that links students with many, less-than-3-minute, guided-exercises that promote relaxation, mindfulness, breathing for calm and energy, pain-reduction, body acceptance, etc. Usually available through university subscription, during Covid-19, these videos are free. English and Spanish tips on staying-home with children during covid-19.  Staying-home with teenagers during covid-19.  Historical and humane view of prolonged, society-changing, crises helps readers reduce self-pressure for productivity/ perfection and refocus on enduring values.

Online Success: Student Tips in the Time of Covid-19

Lydia Minatoya,  Ph.D.
Counseling Department, North Seattle College

Tip #1.  Recognize that these are extraordinary times--extra-ordinary, beyond what we can predict--so be kind and patient with yourself.
Humans rely on predictability.  When we can take routines for granted, we feel less friction.  Living a predictable life, in what we feel is a predictable world, provides us with mental space to focus our attention on things of our own choosing and to be efficient. 

Now everything has changed. To protect people from harm, you may be staying home 24/7 with roommates, partners, children, parents, siblings, pets.  You may find yourself staying home, alone, feeling isolated.  You may be worried about distant or vulnerable loved ones.  Everything that we did on autopilot-- going to work and school, buying groceries, meeting friends—now requires planning. 

Recognize that slowed-reaction-time in situations of uncertainty is part of being human. We are all in this together.  Accept that frustrations and disappointments will arise.  Practice compassion toward yourself and others.  Tell yourself that you are doing the best you can.   Communicate with your instructors, your housemates and classmates. 

When we put our humanity first and problem-solve together, history shows we can-- individually and collectively—make significant strides in knowledge and understanding.

Tip #2. Designate and clear-off a small study-space, with a table and chair, lighting, electrical outlet for charging your computer. 
Tell the people you live with why you need a stable space, where and when you’d like it and negotiate if it conflicts with their needs. You don’t have to have a home office.  Think of the little study-desk booths in libraries.  

Tip #3.  Organize a study schedule that encourages you to log-on and make brief comments/ask questions daily and that breaks tasks into manageable “chunks”.   
Designate different blocks of times to read, to complete written assignments, and to post online.  Be flexible: schedule study blocks to complement other important needs such as connecting with loved ones, meals, exercise, sleep.  Be committed: when you procrastinate, you can’t fully relax because you are feeling guilty.

Tip #4.  Silence your phone and internet alerts.  Try to schedule your study blocks during times you are less likely to be interrupted.
If you live in a noisy environment, consider listening to instrumental music (if you listen to music with lyrics you are apt to mentally sing along) through earbuds/headphones.

Tip #5.  Get involved with the material. 
Participate in discussions, maybe starting with planning-ahead one question to ask or one comment to post/per discussion.  Students report that this helps them quickly develop enjoyable relationships and deeper thinking.

Tip #6.  Communicate with your instructors.  Visit the homepages/Canvas sites of campus resources.  Counseling Student Learning Center e-tutoring, Library 

Ask for help when confused, describe any obstacles you are facing.  Instructors and campus offices want you to be successful and will provide you with assistance and encouragement.

Tip #7.  Daily, briefly pause to praise and appreciate yourself, to experience gratitude for the people and moments that nourish you and to enjoy humor and playfulness.



Lydia Minatoya, PhD, 
Counseling Faculty
(206) 934-3676

Jenny Mao, PhD, 
Counseling Faculty
(206) 934-3676
Hours: M - F, 8 a.m. - 4:30 p.m.
No counselors are available during quarter breaks and summer quarter.

For life-threatening situations, call 911. 
Seattle/King County Community Crisis Clinic
24-hour community crisis line
(206) 461-3222

CC 2346A (Student Success Services Area)