Computer Basics Learning Assistant

Description:

The Opportunity Center is a unique multi-service center on campus providing education.
employment and social services for students and the community at-large. This is a public-facing, customer service role in a dynamic environment.

  • Introduce customers to Northstar, a Digital Literacy tool offered through Seattle Public Library.
  • Sign-in and track customers via our Google Form
  • Help customers in understanding basic computer skills through the NorthStar program. Including but not limited to email, MS Office, Google docs and general Internet navigation on a computer/mobile device.

Students in this role will receive orientation to this role and have staff support.

Assist with other Opportunity Center tasks / projects as needed and requested

Educational Benefit:

  • Practical learning experience, in helping people overcome barriers created by technology
  • Gain direct experience in a collaborative, team-based, flexible, and interesting environment

Minimum Qualifications:

  • Positive people skills: warm, welcoming, empathetic, and patient listening & communication skills
  • Comfortable and respectful in interactions with diverse population
  • Good grasp of computer-based technology
  • Fluent in spoken English

Contact: