Business Technology Management

Provides the skills and knowledge necessary to develop and pursue a career plan. Includes identification of personal strengths, values, and interests, and evaluation of careers compatible with personal preferences. Provides key career resources, practice in career search skills, and career and education strategies to reach goals.

Introduces business productivity applications used for spreadsheets, word processing, database, and presentation software. Includes an overview of file management techniques, email, and operating systems.

Explores the use of data analysis tools to transform data from many sources into effective business intelligence reporting solutions for any organization. Emphasis on introducing advanced query editing, pivot table creation, and interactive summary visualizations.

No Description available

Covers introductory business statistics (averages & standard deviation), invoices, trade and cash discounts, markups and markdowns, payroll, depreciation, compound interest and solving equations. Includes use of spreadsheet software to analyze business data.

Further develops business English grammar, punctuation, and word usage skills to compose effective, complex business documents. Develops research, business report writing, and documenting skills. Includes practice of techniques and strategies for effective oral presentations. Covers planning, facilitating, and documenting business meetings.

Develops skills to identify and resolve customer complaints, handle difficult customers, utilize effective verbal and nonverbal communication methods, and use customer relationship management systems. Covers appropriate professional use of various electronic media. Provides skills to contribute positively to the service culture of an organization. Examines future trends and changes in global work environments.

No Description available

Introduces the basics of digital marketing and branding strategy in the context of a small business owner. Students will learn marketing concepts including market segmentation, market positioning, unique value propositions, and key marketing metrics. Strategies to create effective marketing content are presented.

Covers the skills necessary to successfully start, improve, and manage a small business, including business plan creation, marketing, copyrights/patents, prototyping, and cash flow.

No Description available

Introduction to first-line supervision management, covering total responsibilities of a supervisor. Includes the function of management, human relations and motivation, effective communications, systems concepts and problem-solving.

No Description available

Examines the creation, improvement, automation, and mapping of a set of procedures (e.g., a business process) to improve an organization's internal & external activities or workflows so that it may more efficiently deliver the wants of its clients.

No Description available

Overview of project management from a business and IT perspective, including project estimation, feasibility, planning, risk management, contingency planning, scheduling, control and Agile project methodology. Examines and evaluates project planning techniques, budget estimation, resource allocations, critical path dependencies, implementation, and evaluation; students will complete a project.

No Description available

Focuses on a variety of factors that influence organizational behavior, including: the structure; policies and procedures; management effectiveness; and interactions of individual groups and workplace environments. The impact human behavior has on job performance, communication, motivation, and leadership will be used to study how they affect organizational identity, design, innovation, change, and many other roles that shape organizations.