Business Technology Management

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Business Technology Management

Certificate

Business Technology Management is an interdisciplinary program that combines business, applied IT, management, and communication skills to manage and automate information flows within and across organizations. Emphasizing project-based learning, program foundations include business cloud computing, data analytics, digital marketing, entrepreneurship, customer relationship management & supervision.

The one-year BTM Certificate equips students with core business technology skills that can boost immediate employability while also providing a pathway into the two-year BTM AAS or AAS-T degree.

Estimated Length of Completion

Degree Quarters Credits
Certificate Full Time:
Part Time: 		46.0

Program lengths are estimates, not guarantees. For the most current program information, please check with the program contact.

There are no entry requirements for this program

  • Identify and solve business and technology challenges by applying active listening, interpersonal communications and negotiation skills?
  • Implement business, technical, and social support solutions through collaboration with diverse colleagues and the community, as both a team leader and a team member.?
  • Analyze current and emerging business and technology issues through research, data collection, organization, business intelligence and critical thinking.
  • Manage and prioritize projects, employees and resources, and implement effective management strategies.
  • Use industry standard business and information technologies to support both individuals and organizations.

Generic Description for Career information for all programs

For current employment and wage estimates, please visit the following online resources and search for the relevant occupational term:

All costs are estimates and are not guarantees. For the most current program information, check with an adviser by calling 206.934.5391. There are additional costs for books and supplies. Each student is responsible for the purchase of certain supplies and required tools before the instruction begins.

Hours may vary based on specific program requirements. For the most current program information, check with an adviser by calling 206.934.5391.

Coursework

Course Course ID Credits Availability

Provides the skills and knowledge necessary to develop and pursue a career plan. Includes identification of personal strengths, values, and interests, and evaluation of careers compatible with personal preferences. Provides key career resources, practice in career search skills, and career and education strategies to reach goals.

 BTM 100 2.0

Introduces business productivity applications used for spreadsheets, word processing, database, and presentation software. Includes an overview of file management techniques, email, and operating systems.

 BTM 111 5.0

Explores the use of data analysis tools to transform data from many sources into effective business intelligence reporting solutions for any organization. Emphasis on introducing advanced query editing, pivot table creation, and interactive summary visualizations.

 BTM 112 5.0

No Description available

 5.0

Covers introductory business statistics (averages & standard deviation), invoices, trade and cash discounts, markups and markdowns, payroll, depreciation, compound interest and solving equations. Includes use of spreadsheet software to analyze business data.

 BTM 118 5.0

Further develops business English grammar, punctuation, and word usage skills to compose effective, complex business documents. Develops research, business report writing, and documenting skills. Includes practice of techniques and strategies for effective oral presentations. Covers planning, facilitating, and documenting business meetings.

 BTM 119 5.0

Develops skills to identify and resolve customer complaints, handle difficult customers, utilize effective verbal and nonverbal communication methods, and use customer relationship management systems. Covers appropriate professional use of various electronic media. Provides skills to contribute positively to the service culture of an organization. Examines future trends and changes in global work environments.

 BTM 120 5.0

No Description available

 4.0

Introduction to first-line supervision management, covering total responsibilities of a supervisor. Includes the function of management, human relations and motivation, effective communications, systems concepts and problem-solving.

 BTM 236 5.0

No Description available

 5.0