Office Assistant – Enrollment Services Office

Description:

This position will provide front desk support for the Enrollment Services. The office assistant will provide customer service, take student photo IDs, handle and triage student inquiries, support a welcoming and professional environment, and perform general office/receptionist duties. 
Strong communication and customer service skills are preferred, and knowledge of the campus is recommended. Individuals must be flexible, able to work in a dynamic environment, communicate and work respectfully and effectively with persons from diverse backgrounds, such as racial, ethnic, religious, linguistic, gender, age, sexual orientation, socio-economic, and with diverse physical and learning disabilities.

Educational Benefit:

• Employees will learn a great deal about the NSC system and student development services and practices.
• Employees will also learn how to work in a fast-paced environment and help create systems and structures to address a high student volume while providing additional support to Student Service staff. Work in a fast-paced, fun and collaborative environment.

Minimum Qualifications:

• Detail oriented, high level of accuracy, dependable and punctual.
• Applicants must be comfortable talking with people in-person.
• Experience with Microsoft Office software (Outlook, Word, Excel, MS Teams, PowerPoint). 
• Applicants must be awarded or eligible for Work Study funding.  
• Once hired, maintain eligibility for the work study program.

Preferred Qualifications: Familiarity with North Seattle College’s Enrollment Services  policies, procedures, deadlines, and location of offices/services. Knowledge/experience with ctcLink (student management system).

Contact:

• Department Name: Enrollment Services
• Contact Name:  Nikki Xiong
• Contact Email:   Nikki.Xiong@Seattlecolleges.edu
• Contact Phone Number: NA