Retail Management

North’s Retail Management Certificate program offers training for retail management professionals — those seeking entry-level employment and incumbent workers seeking first-time supervisory and higher management positions.

This program is an industry-recognized certificate —the King County representative in the Western Association of Food Chains' (WAFC) consortium of schools offering training for retail managers. The 4-quarter, 10-course program gives grocery employees in Washington access to a consistent curriculum for career advancement. 

WAFC Endorsement

The Western Association of Food Chains — a high profile, non-profit association dedicated to promoting academic achievement in the food industry —  has endorsed North's program and provides industry member instructors and guest speakers.

Because the consortium includes colleges in Washington  as well as five other western states, retail professionals enrolled in the certificate program can transfer to another part of Washington or even another state and still complete their studies.

Employees of a WAFC member company receive dual certification from WAFC and NSC.

Program Impetus

On-the-job training was once adequate for advancement into management positions, but the more complex and technical skills needed today require a higher level of training. Retailers are looking for entry-level and management candidates who already posses the foundational skills needed to be successful employees and managers in a retail environment. North’s certificate provides this training.


Program content combines leadership, style, trends and strategy to focus on key areas of the retail industry. The knowledge and skills acquired in this certificate prepare you to manage a variety of retail sales operations or lines of merchandise including fashion, food and beverage, pharmaceutical, and online retail.

In retail management courses you'll study business communications (oral and written), math, bookkeeping and general accounting, marketing, HR management, merchandising, leadership skills and relevant microcomputer applications.

Courses are offered in traditional classroom format as well as online and are scheduled both day and evening to accommodate the working professional.

Credit Options

You can use the program in 3 different ways.

  • Complete the program and receive a certificate in retail management.
  • Apply credits toward youAssociate of Applied Science (AAS) in Business degree. Contact your academic advisor to see how these credits can apply toward the degree. (Note: this option may be financial aid-eligible.)
  • Take one or more courses for personal or professional enhancement.

View the curriculum or explore the retail field through links at left.

Associated Certificates
  • Program Coordinator
  • William (Bill) Holt
  • email
  • (206) 934-4523
  • Workforce Instruction Division
  • Location
  • 2312B
  • Division Contacts
  • email
  • (206) 934-3730
  • Mailing Address
  • NSC Workforce Instruction Division
  • 9600 College Way N
  • 3NC2312B
  • Seattle, WA 98103​​​​​​​
  • Dean
  • Aaron Korngiebel ​​​​​​​