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Administrative Assistant Certificate
Description
View printer-friendly version This certificate prepares students for jobs as administrative assistants and office support professionals. It is geared for students who are currently working in a related field or who already have a college degree (or certificate), or have taken a substantial number of college-level courses.
Learning Outcomes
  • Apply office software technology to increase administrative productivity.
  • Use effective customer relations skills to communicate with internal and external customers.
  • Create, format and proofread business letters and memos using correct business English.
Prerequisites
Many classes have prerequisites. Prerequisites are those classes that prove eligibility for entry by testing or by having satisfied prior coursework.  Coursework earned at other institutions must be unofficially evaluated or approved by a program advisor before registering. Courses in this certificate with prerequisites are marked with an asterisk (*).  See catalog for more information. Administrative Assistant Prerequisites:  Type 25 correct words a minute, placement into ENGL097 or higher or placement into ABE 040 or higher, MATH081 Note:  Advanced placement testing, work experience and transfer of credits may result in some course waivers, credit transfer and advanced placement.
Curriculum

Course Number

General Education/Related Instruction Requirements (15 credits)

Credit Hours

BUS131*

Integrated Communications (see note 1)

5

BUS116*

Business Math/Spreadsheets (see note 2)

5

BUS140

Customer Relations

5

 

Certificate Requirements  (35 credits)

 

BUS106*

Keyboarding/Skillbuilding (see note 3)

3

BUS112

Multicultural Issues in the American Workplace

5

BUS124

Excel for Business (see note 4)

5

BUS169

Using Computers in Business I

5

BUS170*

Information Technology I (see note 5)

5

BUS182

Information and Database Management (see note 6)

5

BUS230*

Business Communications (see note 7)

5

CWE101

Portfolio, Job Search and Interviewing

2

 

Notes:

1.  Must have placement into ENG 097 or higher or placement into ABE 040 or higher.

2.  MATH081 or placement into MATH084 or higher strongly recommended or ABE 031.

3.  Must have BUS 105 or recommend 25 wpm keyboarding by touch. Course may be taken up to three times to assist students in achieving typing skills required by industry.

4.  Familiarity with computer usage or successful completion of BUS169 is recommended.

5.  Must have ability to touch type at 25 correct words a minute.

6.  Must have BUS104 or equivalent; must have BUS105 or equivalent at North.

7.  Must have BUS 131. BUS 104 is recommended

Total Credits
50
Total Credits -- Minimum
50.00
Sequence
This program of study is outlined by quarter below. Courses should be taken in the indicated sequence. However, it should not be assumed that students will always proceed through their program of study exactly as shown here. The number of quarters listed here is a minimum. Not all courses are offered every quarter. Individual student experiences, educational and training background, and personal schedules and demands all may affect the time it takes to complete this certificate. Also, in general, Summer Quarter is not considered one of the full-time quarters in the certificate.                  1st quarter:    BUS106, BUS131, BUS140, BUS169                  2nd quarter:    BUS112, BUS116, BUS170, CWE101                  3rd quarter:     BUS124, BUS182, BUS230
Sequence Type
Suggested
Notes

What skills do I need to be successful in this field?

What are some potential job titles?

  • Administrative Assistant
  • Office Assistant
  • Customer Service Representative
  • Member Services Representative

Wages, employment trends and pathways

Program Contact

Business Dept. Coordinator

(206) 934-3730

 

NSC Advising Office

(206) 934-3658  

resources.northseattle.edu/advising

 

Program Website

resources.northseattle.edu/programs/administrative-assistant

        

 

Effective beginning: Fall 2016 
Administrative Assistant Certificate 547O
5471 / 52.04